Hi everyone, I’m helping a family friend look for Direct Care Workers to support their elderly parent at home. For those who’ve been through the hiring process, what’s the best way to find reliable caregivers — agencies, referrals, or job boards?
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We went through this recently for my grandmother, and what worked best for us was combining different approaches. We interviewed a few candidates from job boards, but the person we ultimately hired came recommended by a local support group for families. Agencies are convenient, but they can be more expensive, while independent caregivers can offer more flexibility if you’re willing to do the vetting yourself. I’d suggest writing down the specific needs of your family friend’s parent first, then using that list to guide the search so you don’t get overwhelmed by too many options.
In my experience, agencies can be a good place to start since they usually handle background checks and training, which takes a lot of pressure off the family. That said, personal referrals are often the most reliable because you hear directly from someone who has already worked with the caregiver. This page gives a good definition of a caregiver's role and it’s helpful to review before hiring, since it lays out exactly what responsibilities you can expect and which qualities matter most. It makes the whole search process easier when you know what the role should look like day-to-day.