I can share some insights from my experience. Our team switched to a usage-based autodialer recently, and honestly, it was a bit of a learning curve. Initially, we thought paying per seat would be predictable, but the real cost came from campaigns that unexpectedly spiked call volume. The key was closely monitoring analytics and adjusting campaigns in real time. Tools like https://autodialersoftware.io/ are really helpful here—they offer dashboards showing connect rate, average handling time, and cohort performance, which made it easier to anticipate costs before they ballooned. Also, the tiered pricing helps; we started with the Starter plan to test the waters and then moved to Growth once we saw predictable ROI. One thing I learned is that usage-based pricing works best if your team has solid pacing strategies and keeps calls efficient. Otherwise, you might overspend without seeing proportional results. Overall, the ROI improved once we used the analytics to make smarter dialing decisions and only ran campaigns that hit our optimal connect rates. It’s definitely not a “set it and forget it” system, but if you actively manage it, the flexibility and scaling potential are great.