I ordered a set of nonstick pans to host a dinner party and planned menus around those new pieces, but when the delivery window closed my front porch was still empty—even though the charge cleared immediately. I checked the carrier’s tracking every morning, confirmed the address in my account settings, and even reached out to my neighbor in case it had been dropped off next door. With my party date looming, I needed to know how to officially report a lost shipment and secure a replacement through Walmart’s support.
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I was scrambling to adjust my menu when I realized my cookware never arrived, so I gathered every detail before contacting support. First, I pulled up my order confirmation email, noted the order number, and snapped screenshots of the payment clearing on my bank statement. Next, I logged into my Walmart profile to verify the shipping address and saved a copy of the last tracking update. With all evidence organized I then navigated to https://walmart.pissedconsumer.com/review.html where their form walks you through entering your order number, attaching your screenshots, and describing the issue. After submitting, I bookmarked the confirmation page and set a follow-up reminder in 72 hours. Within four days a support agent replied, located the missing package, and arranged for an expedited replacement shipment at no extra cost. Having everything documented and using the official portal turned what could have been a kitchen disaster into a smooth solution.